Fond du Lac Car Dealer Reviews | Summit Automotive CDJR
What Fond du Lac Drivers Are Saying About Summit Automotive
Fond du Lac drivers have a lot of choices when it comes to buying a car. We’re glad so many of them choose us. Whether you’re a first-time buyer or you’ve been coming to see us on Rolling Meadows Drive for years, we try to make every visit worth your time.
Shopping for a new Ram truck, a used Jeep, or just need a quick oil change? Our customers across Fond du Lac and Winnebago County have plenty to say about their experience. See for yourself below.
Everyone was very informative and worked well with my wife and I on getting the deals done. We purchased two cars and the experience was excellent.. Would Definitely buy from here again.
The work was good but it took quite a while.
Stopped in for some minor maintenance & the Service Technicians completed the repairs quickly & efficiently. Geoff K. took care of coordinating the service & kept me informed throughout the entire process. Another great service experience.
This dealership provides a great deal of information on its website including photos and videos to assist the customer early on when considering a vehicle - I found those very useful. The sales team did a great job working with me from setting up several test drives comparing models and then worked smoothly through the trade-in and sale process. I appreciated the opportunity to take a vehicle home overnight during our final test drive. Shout out to Mike Marusich for his helpfulness and low stress approach.
Nice process, Mason was great to work with. Everything worked out, were happ with the truck.
Very relaxed and quick sales process. Very up front about what they could and could not do.
This dealership provides a great deal of information on its website including photos and videos to assist the customer early on when considering a vehicle - I found those very useful. The sales team did a great job working with me from setting up several test drives comparing models and then worked smoothly through the trade-in and sale process. Shout out to Mike Marusich for his helpfulness and low stress approach.
We had an awesome experience with Summit. Josh and Ryan both were great to work with . They didn’t have the SUV I wanted so they found one from another dealer for me. They answered every question we had quickly and honestly. We will definitely go back for our next truck.
Brought my car in for an oil change. They got me in quickly and did a great job.
Went through the process of finding a vehicle online. Let the salesman know about my lease. That I would either buy my lease as it ends in Nov or just trade it and let a dealer buy it out and get something different. Took the day off work after fi ding a vehicle, going back and forth on price, agreeing on the trade, and paying the 1000 dollar deposit to hold it. Got up to the dealership early as buying can be lengthy and it was about 4 hours from my house. When I got there I test drove the truck, and ... Read More DealerRater - Oct 28, 2026
Always friendly great service!! Timely / updates/ asked me if I wanted tires rotated!! Thank you for all your hard work!!! I trust coming to your Fond du lac dealership
Customer service was top notch. Filled out the finance application on a Wednesday evening. By Thursday late afternoon I was making plans to pick up my purchase. Easy to work with can’t imagine going anywhere else.
I just had an oil change, my performance chip was removed from my OBD and left on the ground and ran over which damaged my performance chip. I have had that chip in my OBD since I bought the vehicle and it usually put in my cupholder and then I put it back in. However, this time it was left on the ground which damage my chip that cost me $100. I bought the chip to increase my horsepower and fuel mileage due to commuting for work. And the oil change sticker was not even a printed sticker and the ink ... Read More DealerRater - Oct 26, 2026
I don’t know Colin Choby. Marty was the Sales Representative we had contact with.
Could not be more happy with my recent purchase with Summit! I had heard good things about Summit so I decided to give them a chance. From start to finish I was treated with respect and I felt valued as a customer. I was very impressed with Ryan M when he helped with trading my previous vehicle to purchasing my new one! Hands down, great people to work with and you won’t be sorry! Thanks Summit.
As always, Geoff K. does an excellent job coordinating and ensuring timely completion of your maintenance needs. He keeps you informed and takes care of any assistance you may need during you visit.
Follow up to my daughter in laws review. Extremely disappointed with the lack of professionalism. I do not know if it was Tim Brenner's decision or Summit's policy, however, either way it's unacceptable. We test drove the vehicle when we arrived at 11:30 a.m. After the test drive we told the salesperson we would give him a down payment, knowing our son/daughter-in-law would be coming after work (4:30) to sign the papers and finalize the full purchase price which they had already been pre-approved for. Our salesperson consulted Tim numerous times and each time we were required ... Read More Google - Oct 21, 2026
Unprofessional Management and Disregard for Customers--
My experience with Summit Automotive in Fond du Lac was incredibly disappointing, and the way the manager Tim handling this situation made it even worse.
My husband and I were planning on purchasing a truck, and while we couldn't get to the dealership as quickly as they apparently wanted, my in-laws were already there working through the details on our behalf. Instead of communicating with us or allowing us the opportunity to finalize the deal, Tim came over, took the keys, and sold the truck to someone else. TOOK the keys off the ... Read More Google - Oct 21, 2026
Performed the service I requested and didn’t try to sell me other components.
Do not get your vehicle serviced here. Technicians just check the boxes on the computer without actually performing inspections or services. Took my vehicle in for an oil change, requested fluid top off(brakes were a little spongy and power steering pump starting to whine) and air filter check. Clerk made no comment on air filter when picking up, claimed billowing white smoke out of the tail pipe(which I have not seen or been able to replicate) and invited me for a 3-4 hour diagnostic at $199/hr, claimed all other services performed. Upon getting in vehicle I had a ... Read More Google - Oct 14, 2026
Terrible service, paid them to put brand new tires on a $75,000 car i bought from them. They outsourced the labor to Pomps and I ended up with one defective tire and now a second that’s losing 10 psi a day. Brought it back to them and they gave me the run around for two hours before telling me that they didn’t even do the work themselves and there’s nothing they can do to help me.
Terrible service, paid them to put brand new tires on a $75,000 car i bought from them. They outsourced the labor to Pomps and I ended up with one defective tire and now a second that’s losing 10 psi a day. Brought it back to them and they gave me the run around for two hours before telling me that they didn’t even do the work themselves and there’s nothing they can do to help me.
Speedy service. Very knowledgeable location for hybrid vehicles.
We were helped right away when we arrived and was able to test drive the truck we came to see immediately. We went back the next day and purchased the truck and was
In our If the dealership in less than 30 minutes. We called ahead to let them know we were coming purchase the truck. We had a 45
Min drive to get there. By the time we made it they had detailed the truck and completed maintenance request for us and less than 30 minutes after arriving we were leaving.
Big selection, great people, and no nonsense or pushy salesman. Just ... Read More DealerRater - Oct 12, 2026
Brian Pahnke with Summit Automotive went above and beyond to ensure my vehicle purchase went as smooth as possible. I'm in Florida so my purchase was a little different than your typical purchase. He sent me videos, pictures, set me up with a shipping company. Definitely would recommend doing business with them. Thank you for a smooth and painless transaction.
lowlife sales people ! no vet or police or fire discounts stay away ! many bad reviews i know why!!
Because the salesman made me wait until Saturday to pick up my car when I had a ride on Friday a because he didn’t know that the company I went with was for the loan was one of his preferred providers and he supposedly didn’t have a pin to get my loan money and when I picked up my car the engine light is on which was not disclosed in the sale and the needed you have to get fro a Mitsubishi dealership which means my car has to go in right away because there is no warranty ... Read More Google - Oct 7, 2026
Thanks for continuing to take care of our vehicle over the years. I appreciated being able to drop it off early so they could look at it sooner.
Love my new Jeep! Mike Marusich was exceptional in every way.
We purchased our 2011 Dodge Challenger SRT8 from Summit Auto and are very excited to own this awesome car. As a matter of fact, the car won a "Best of Show" 2000 and newer vehicles trophy at a recent car show. Brian Pahnke was very pleasant to work with and made our trade in and buying experience easy. I highly recommend Brian and that others check out Summit Auto for their next Muscle Car.
Great buying process and quick transaction
The trade in and buying process was easy but within a month of owning the vehicle purchased from Summit Automotive, it is throwing codes and is having electrical issues. I have not even put 1000 miles on the vehicle.
Overall my experience with Summit was not positive. I needed to buy a car and I did.l, but the details leave me disappointed after the fact. For example, finding this garbage crumpled up in my center console. I also found the cabin filter cover shoved in my glove box, there was undisclosed damage to my quarter panel, there was less than 1/4 tank of gas, only 1 key fob, my purchase agreement was sent to the wrong email address due to a typo, etc. I wouldn’t say I had a bad experience, but I can not say I had a ... Read More Google - Sep 28, 2026
The best in Fond du Lac ,Wisconsin Great response to my questions to a recall on my jeep. Appointment made easily and service complete from beginning to end!!
They are great to work with really took good care of us. The slightest concern and they stepped in to make sure it was right. Gave us a lender vehicle while our new one was taken care of. Definitely recommend!
Chris kuklinksi is a hell of a guy. Smart, Knowledgeable, and unassertive. I hope he is appreciated and compensated by Summit as well as he deserves. My wife and I will most definitely be back just because of him. I also have to give a shout out Dave the king finance guy for Summit. Hell of a guy. I got sweet truck for a good price!
Summit rocks, best ram service in or near fdl. They let me know i had a recall, and have offered shuttles and loaners for me!
I recently purchased a 2005 Corvette from Summit Automotive, and working with Michael Marusich was exceptional from start to finish. Buying a car out of state — sight unseen — is something I was hesitant about, but Michael made the process easy and stress‑free. He assured me the Corvette was in great shape and exactly what I was looking for, and he delivered on every word.
My offer was accepted, the car was shipped promptly, and when it arrived, it exceeded my expectations. The tank was 3/4 full, it came with extra keys, and the condition of the car was truly immaculate.
Michael’... Read More Google - Sep 23, 2026
So thier choice of works were “ we were going to help you , but after the review online we not going to - mind you, they did an incomplete inspection and the vehicle was crashed when they told me it was not. Under the state law that they work under, they have a fiduciary duty to do a proper inspection and complete, and before it leaves a lot, everything must be working, and in my case, the bottom fog light was not working therefore, we had to find out that the vehicle was crashed behind everything.. sucks to be you ! Now ... Read More Google - Sep 10, 2026
It all started with the parts manager, Jordan. Classy fellow. Bird fan. He ordered the exact tires that I asked him too (I even supplied the part number). There are a number of people (idiots) that could have gotten that wrong. Jordan didn’t. I bet he rounds his total up at Taco Bell for da kids. Back to Geoff. G-Unit (as 50 Cent calls him) was able to squeeze us in on a Friday. A Fri-day. Literally unheard of. This guy was getting ready for fantasy football drafts and he still was able to do his job. Enrique, Mariah, Chad ... Read More DealerRater - Sep 10, 2026
I was in town unexpectedly. Prompt in checking my problem due to that I did NOT have an appointment. I was having an issue with my cell phone disconnecting from the radio.
Quick and Easy Buying process from start to finish. Told Mike the outline of what My Wife and I had in mind and Mike made itt happen. In and out with new Jeep in less then two hours!
Great response to my questions to a recall on my jeep. Appointment made easily and service complete from beginning to end!!
Overall they where all good to work all where friendly and helpful and not making you fell pressured
The location was right off the highway and I was able to get a new filter for the cab and a tire rotation all within a hour
Michael was exemplary in every facet of this sale. For his level of experience it is remarkable that he displays such a relaxed and yet poised and confident communication style detailing all elements of the sale and of the car I purchased.
Unfortunately, the delivery was not announced until the day of, and the driver did not advise that he could not deliver to my address until an hour before arrival at 10:15pm. So, I had to trouble my son, 40 minutes away to provide a ride to the car.
The interior of the car could have been cleaner. A simple ... Read More DealerRater - Sep 1, 2026
Buyer beware!! I bought a truck from them, they forced me to get different plates for the truck that was advertised as a 3500HD, the truck only had 2500 springs under it. I feel like it was a bait and switch trick, so be careful and your research first. They are very shady!
Mike, Alex, Dave, Ryan and the Summitt staff made my RAM purchase pretty easy to navigate.
The service team did a great job as always. They made sure they took care of me as best they could during a difficult situation.
Loved the small dealership feel. Ask for Jesse great guy to work with! Check them out
At this point and time I refuse to say anything more, all I can say is after 30 years I'll never own another RAM
We very aware of dealership. They conduct shady tactics. Just bought a car from them that came with no mentioned issues and well it has issues. Dealership then told me to get estimate of issues, which I did which takes awhile and now said since it’s over there window they won’t do anything. Do not recommend at all! Will be reporting to better business bureau.
Colin was great. He made it so easy and quick to purchase my jeep. Highly recommend!
Great place to buy trucks. Jamie Hansen is awesome. She finds what we are looking for at a great price.
Great people, great customer service. Communicated directly with me about the issues with the car. Got my okay before going any farther on it. Greatly appreciate John V and Nicole the CSR! Thank you
Best truck buying experience ever. Brian and Dave were great to work with. I'll definitely be back.
If you are looking for a sports car or coupe this is a great place to find one.
John was great to deal with. Unfortunately I had 10 out of 10 loose lug nuts. Was told by shop Forman that it was because the truck had a lot of corrosion between brake rotor and wheel. If so I believe the tech working on the truck should have seen this and corrected it before replacing the wheels. This situation could have been extremely dangerous. I believe these lugs were not torque properly. The truck was driven 90 miles and brought back to dealership.
As usual, I got amazing service from everyone at Summit auto. I really appreciate not over selling and only listen to my needs.
I have bought another vehicle from Summit and enjoyed it very much! Now, on to my next vehicle, which I found at Summit again!
Went in for an oil change which they did quickly. Too quickly. I have white interior. When I got my car back, I opened the passenger door. There were black handprints on the dash. The display on the dash needed to be reset as I had it. This is my third oil change. Same result each time. 3 strikes and you're out!
Great service. My 2026 Grand Cherokee needed to get both batteries replaced. Jace said it would take about 6 hrs to do the testing and replacement but was done in about 4.
The service department was very professional and efficient. They were able to get me in with a starting issue right away. In and out in less than 1.5 hrs and they updated my Chrysler App service record very quickly. I would highly recommend them.
Aaron Mandel was knowledgeable, courteous, and professional. He and the staff made sure that I was satisfied with the transaction.
My first experience with Summit was a great one. The turn around time was great and they communicated well.
Car that I bought has a blown strut that definitely wasn’t mentioned by the dealer. Dealer was hard to get a hold of when initially dealing with them. Dealer did wait for payment to come through and slightly helped me with finding a finance place that worked.
I would like to give a better review for some service I had done. However, I discovered after researching what they did, I was probably charged at least $1000 or more that was unnecessary. Have they taken the time to research the aftermarket or even the rebuilt part they most likely could’ve done it for less. This is not the first time that I’ve had this type of experience with this particular Place of business. Since then, I’ve moved on and found someone who’s fair who does excellent work and doesn’t take you to the cleaners.
Went for service, they restored my app and found a recall that I was unaware of and took care of it. Great service!
Michael is great to work with. I told him what i wanted and he worked to make it happen. He did not pressure me and he was polite and professional. He will be the first one i call when i need another vehicle.
Michael and dealership were very easy to work with and gave us a fair price and good trade in for our car. If you are looking for a daily driver or a fun car, Summit is the place to go. This was the first time working with this dealership and we would come back again.
Jesse was great from the first contact through the sale. Dealership is beautiful. Everyone was great.
Screwed me on my trade in. Only had it for 8 months, and gave me 5 grand less, bought from them.
No Issues all my questions were answered by Brian the sales specialist. I would definitely refer a friend.
We had a vehicle recall. Service was quick and everyone was very nice to deal with!
Just a simple oil change just everything went smoothly. Everyone is very friendly in and out again in just a short amount of time.
They did a awesome job they worked with me and where patient and they delivered my vehicle the very next day in Iowa thanks
Great service!!! Mason did a great job. I will be back next purchase I make!
Always great service Only the service needed is done. Everyone in the service department has been helpful
Buyer beware. Not very forthcoming. Less than 80 miles on the Ram 2500 I bought and had to take it to Bergstrom to be fixed already. My first and last dealing with Summit.
We were very happy with Michael. He was very informative, friendly and caring. He added very much to our truck buying experience. Everything went smooth and cashier was very friendly also. We LOVE our new truck and cant wait to take it camping. Thanks Michael and staff. We would recommend Summit and have to family and friends.
The dealership had an excellent selection to choose from and the purchasing process was nice and easy.
Very satisfied with the professionalism of the staff and the speed of which they handled the process of getting me in my truck
prices are high! ZERO movement! after purchase i found a few issues with car. not sure IF i want to let their techs touch the car since the issues where suppose to be corrected already.
Ryan Soukop found me the exact corvette I was looking for.. He was honest, trustworthy and intent on giving me complete satisfaction. The Summit Auto team was easy to work with and efficient through the whole process.
Once I went to the right dealership everything was smooth. Staff was easy to work with and answered my questions promptly.
I’ve bought my last 4 vehicles from summit jeep dodge mopar all the way Great people to deal with answer all our questions that we had
Ryan was a pleasure to work with. He is an excellent communicator and constantly kept me up to date on all the details of the sale. Highly Recommended!!!
As a walk-in, the customer service was excellent and the service on my vehicle was expedient!
Jace is always very helpful when I come in. He communicates well and is always friendly. He does a great job
Very friendly, knowledgeable, and made my purchase enjoyable, I guess that pretty well sums it up
